Buyer Reading
1) Please be noted that the price in our website is merely the reference price and the actual one is subject to our final confirmation!
2) Any problem, requirement and suggestion, please contact us freely, we'd be very pleased to be at your side.
Q: How long have you been in producing Christmas decorations business ?
A: LUFENG JITNAI GIFTS CO.,LTD was established in 1986,as a small factory supplied Christmas ball,tinsel and beaded garland. We 've been growing up ever since then.Nowaday,jintai has become one of leaders in Christmas industry.
Q. How can I see your PRICES?
A. To view our prices and shop with us, please contact us email or Trade Manager with the item(s) you like to order and then a reasonable quotation as request would be provided.
Q. How long is your delivery time?
A:It depends on the order time and quantity.
Q. Are the prices on the website set prices?
A. We apologize but the prices on the website are subject to change without notice. An e-mail of enquiry of updated price is welcome.
Customer Service
Q. How is the after sales service?
A huge team which is in charge of after-sales service, also a service hotline dealing with the complains and feedback s from buyers.
24-hour online service to help buyers solving problems.
Supplier updated products information regularly.
Full-package service for those buyers visiting product.
Q. How to apply refund?
A. Once the PI has been confirmed and ordered goods are ready, a refund will not available for a canceled order. But a refund would back to you in time the case that we could not offer the products required in stock due to the shortage or unavailability.
Privacy Policy
We are a factory focused on manufacturing Christmas decorations,and we respect all our customers and their privacy,which is why all the information we get from customers are confidentially kept and not given to any other third party.We ask for certain information from our customers to process our orders and to help us to offer the best Customer Service.